18th December 2017
An early start from Barrington for a meeting with Interior Harmony in Bath. I wanted them to quote for the kitchen to give me a comparison with Leekes.
Straight away Leroy wanted to “do it”, in his mild midland drawl. The incentives were hitting me one after another, 2017 prices (no increase) and advertising features (discounts), and, priority treatment (returning customer), so there was a lot going on. I spent an hour with Linda the designer going through appliances I wanted, and the layout, I will wait to see what it will look like, and more importantly the cost.
There is a great difference in attitude between a kitchen supplier, and the builder. The supplier is all over you, making you feel valued, but a builders doesn’t give a shit, after all, you came to him, therefore they can decide if they want to be bothered to respond. This arrogance really makes it difficult to believe what they say.
As Sean, the builder was recommended by friends who have been satisfied with his work,it becomes a disappointment , and tarnishes any future relationship they might have with him.